About Us | Rêve Diamonds

our service and history

Welcome to Rêve Diamonds.

“Rêve” means to dream in French, pronounced [REV]

Established in April 2013 in Hatton Garden, London’s renowned diamond jewelry district, Rêve Diamonds now operates in three luxury locations worldwide: our headquarters in London Mayfair at Hanover House, 14 Hanover Square, our US flagship showroom at 745 5th Avenue, New York, NY, and at 9800 Wilshire Blvd, Beverly Hills, Los Angeles, California.

We specialize in custom bespoke diamond engagement rings and fine diamond jewelry. On our website, you can search through more than 200,000 loose natural diamonds, mined fancy colored diamonds, certified lab-grown diamonds, and colored lab-grown diamonds. As both a manufacturer and distributor, we are able to offer these products at prices 20 – 40% below those found in retail stores. We also offer a collection of gemstones, including sapphires, emeralds, and rubies.

Our process includes a face-to-face consultation at one of our showrooms or remotely from the comfort of your home. You will collaborate with our expert gemologists, designers, and goldsmiths to create a one-of-a-kind custom ring that perfectly reflects your style.

LOOK INSIDE OUR ARTISAN NYC WORKSHOP

In our US workshop, located in the heart of Manhattan’s 47th Street Diamond District, we craft diamond engagement rings, wedding rings, eternity rings, diamond pendants and necklaces, tennis bracelets, diamond earrings, and bespoke diamond jewelry. We offer our designs at competitive prices and ship them worldwide.

EXPLORE CUSTOM ENGAGEMENT RINGS

DIAMOND PRICE GUARANTEE

Contact Rêve Diamonds to compare a competitor's diamond jewelry with one of ours. In fact, we offer a price comparison service where we guarantee to beat the price of a competitor’s similar diamond jewelry. In most cases, Rêve Diamonds will offer you a better deal!

PRODUCT WARRANTY

We stand behind the quality of our products with substantial warranties. All our items are covered by our lifetime production guarantee, which covers any manufacturing problems or issues.

FREE SECURE INSURANCED SHIPPING

Your Reve Diamonds purchase is insured from our facility until the moment you receive your item. If you wish to return the item, your free return shipping is insured as well, as long you use the free shipping label you will find inside the package.

Reve Diamonds offers free, secure shipping on each order. Orders are shipped using the fastest delivery option available in your area such as USPS, FedEx, UPS and DHL.

30-DAY RETURN POLICY

We offer a 30-day return policy for every item ordered ONLINE to ensure that you are fully satisfied with your Reve Diamonds experience. If you wish to return an item, simply get in touch, and we will process the return for you. Unlike some of our competitors, within 30 days of receiving your item, if you are not satisfied for any reason, we will refund you your money, no questions asked, once we have received the product back at the workshop.

PROFESSIONAL JEWELRY VALUATION FOR INSURANCE

Reve Diamonds offers free insurance valuation certificate at the RRP.

LUXURIOS PACKAGING

Whether you're gifting an engagement ring to a loved one or treating yourself to a diamond ring, we understand that exceptional packaging enhances the experience of your new piece. Beyond its beauty, we also want you to have the perfect solution for protecting and storing your ring. That’s why every item arrives in one of our luxurious gift boxes, combining elegance with practicality.

Don't Just Take Our Word for It Here’s what our customers have to say about working with us:

Frequently Asked Questions

+What types of diamond jewelry do you offer?

We offer a wide range of diamond jewelry including loose diamonds, diamond rings, and diamond necklaces. Each piece is crafted with the highest quality standards to ensure brilliance and durability.

+Are your diamonds ethically sourced?

Yes, all our diamonds are ethically sourced and conflict-free. We are committed to responsible and sustainable practices in our diamond sourcing.

+How do I choose the right diamond?

Choosing the right diamond involves understanding the 4 Cs: Cut, Clarity, Colour, and Carat.

Our diamond education guide can help you make an informed decision. Additionally, our team is always available to assist you with personalized advice.

+Do you offer custom jewelry design?

Yes, we offer custom jewelry design services.

You can work with our expert craftsmen to create a unique piece that perfectly matches your vision and preferences.

+What is your return policy?

We offer a 30-day return policy on all our diamond jewelry.

If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

+How can I take care of my diamond jewelry?

To keep your diamond jewelry looking its best, we recommend regular cleaning with a soft brush and mild detergent.

Avoid exposing your jewelry to harsh chemicals and store it in a safe place when not in use.

+Do you provide a warranty on your jewelry?

Yes, we provide a lifetime guarantee on all our diamond jewelry.

This covers any manufacturing defects and ensures that your jewelry remains as beautiful as the day you bought it.

+How long does shipping take?

We offer free shipping on all orders.

Typically, orders are processed and shipped within 1-2 business days. Delivery times may vary depending on your location.

Checkout our shipping policy here

+Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your order online.

+How can I contact customer service?

You can contact our customer service team through our contact form on the website, by email at service@revediamonds.com, or by phone at +1 (646) 898 2098.

Our team is available to assist you with any questions or concerns.

Book a 1-on-1 Consultation witha Diamond Jewelry Expertin NYC or LA

Purchasing a piece of diamond jewelry is a big decision, and we understand that you want to make sure you are making the right choice. That's why we offer virtual and in-person consultations to help you make an informed decision.

Our team of experienced design consultants can connect with you remotely and guide you through the process. They will answer any questions and help you find the perfect piece of jewelry that suits your style and budget.

Book an appointment today

Get in touch with our experts

Live chat Use our Live Chat facility on the bottom right of your screen to talk to a jewelry specialist in real-time.
Call us Give us a call and speak to an engagement ring expert directly. Get the information you need quickly and easily.
Book an appointment Our loose diamonds and engagement rings are available to view in person in our NYC or LA showrooms.
WhatsApp us Prefer to speak to a jewelry expert through instant messaging? Send us a message today.
Email us Email service@revediamonds.com to book an appointment or get the advice you need.